MyFidelidade

The MyFidelidade App allows you to manage your policies.

The MyFidelidade App allows you to manage your Health, Auto and Home policies, wherever and whenever you want, through access to the main features. You can also consult the documentation for the remaining branches.

We present the main MyFidelidade functionalities, created with the needs of our customers in mind.

• Claims reporting Digital car: you only need to choose the type of claim (accident, breakdown, broken glass, puncture, car damage or theft), indicate the necessary claim data and upload the DAAA.

• Automobile claims follow-up: you can understand all the phases in the resolution of a claim, what stage your process is in (expected response times) and also reschedule or cancel your vehicle inspection.

• Home claims tracking: you can check step by step in real time the status of your processes.

• Car travel assistance requests: through the App you can request assistance in case of breakdown or accident. With the sending of the GPS location, you can request a trailer or taxi immediately.

• Reimbursement requests for health: with the possibility of scanning invoices and proofs, you no longer need to send the originals of expenses.

• Access to the Multicare digital Health card: through the MyFidelidade App you can use your Multicare card in digital format and generate a 24-hour access code to the Multicare network.

• Monitoring of requests for health reimbursement and authorization.

• Research of Automobile and Health providers.

• Consultation of documentation and receipts for payment of all your policies.

• Update of your contacts and address.

MyFidelidade is easy to understand, quick to use and is available 24 hours a day, 7 days a week. Download the App, register and start managing your insurance today.